DockSnap gives your warehouse team a 3-step mobile app to photograph, organize, and reference every shipment — replacing personal phones, email chains, and missing proof.
$240K/year — the industry average in preventable chargebacks. Without photo proof, every claim is your word against theirs.
Photos scattered across personal camera rolls, text threads, and email chains. No consistency, no organization, no accountability.
When a damage claim arrives 60 days later, who has the photo? Which phone? Which email? The answer is usually: nobody knows.
No training manuals. No complex workflows. Your team picks it up in minutes.
Tap one button to start. Can be defaulted if your warehouse only handles one type.
Take photos with the live camera or attach saved images. Capture damage, labels, or load conditions.
Type a reference, scan a barcode, or let OCR read the label. Photos are filed automatically.
Android phones, iPhones, or rugged Android-based scanner hardware. Your team uses what they already have — no special equipment purchases required.
Photos upload automatically to secure cloud storage, organized by date and reference number. No more photos trapped on personal devices or buried in email threads.
Connect to any warehouse management system. Automatic integration with Warehouse Bridge — or use DockSnap completely standalone. Your call.
Every photo is renamed, tagged, and filed automatically. Search by reference number and find what you need in seconds — not hours.
| Enterprise Platforms | DockSnap | |
|---|---|---|
| Time to Value | Weeks of implementation | Same day |
| Complexity | 50+ features, extensive training | 3 steps, zero training |
| WMS Requirement | Locked to their ecosystem | Any WMS or standalone |
| Contract | Annual commitment required | Month to month |
| Purpose-Built | Documentation is one module of many | 100% focused on dock photos |
DockSnap was built by people who've spent decades on warehouse floors — not by a software company guessing what you need.
20+ years in 3PL logistics. Former VP at Port Logistics and Ryder. NYU Tandon School of Engineering. Chuck knows what breaks on the dock because he's been there.
20+ years building enterprise software. Created Warehouse Bridge — the WMS platform powering operations for 3PLs nationwide. Steven builds tools that warehouse teams actually use.
Take our free 2-minute Dock Documentation Scorecard and find out where your operation stands.
Take the ScorecardNo — DockSnap works on any Android phone, iPhone, or Android-based scanner hardware. If your team already has devices, they're ready to go. No special equipment required.
Yes, DockSnap works completely standalone. WMS integration is available when you need it, but it's not required. Many teams start standalone and connect their WMS later.
Same day, typically under an hour. We handle the configuration so your team can start documenting shipments immediately. No lengthy implementation process.
Code 128, Code 39, QR Code, UPC, and EAN — plus OCR for text labels. If there's a barcode or readable text on your shipments, DockSnap can scan it.
DockSnap is $500/month plus $10 per user per month. That includes unlimited photos, cloud storage, both apps, barcode/OCR scanning, and WMS integration. No annual contract, no implementation fees, no per-photo charges. Month to month — cancel anytime.
Yes. All data is encrypted in transit and at rest. Photos are stored in secure cloud infrastructure with role-based access controls.