Terms of Service

Last updated: July 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the DockSnap application at app.docksnap.io, the websites docksnap.io and docs.docksnap.io, and all related services (collectively, the "Service") provided by Flag Eagle LLC, a Nevada limited liability company trading as Warehouse Bridge ("Flag Eagle," "we," "us," or "our").

Company information:

Operating name: Warehouse Bridge (product brand: DockSnap)
Legal entity: Flag Eagle LLC, a Nevada limited liability company
Registered address: 732 S 6th St Ste N, Las Vegas, NV 89101, United States
Support: support@docksnap.io

By creating an account, completing checkout, or using the Service, you agree to these Terms. If you use the Service on behalf of a company, you represent that you have authority to bind that company, and "you" means both you and that company. If you do not agree, do not use the Service.

2. The Service

DockSnap is software-as-a-service for warehouse photo documentation: capturing photos of shipments and receipts, organizing them into sessions tagged by reference, and storing, browsing, and sharing them. The Service stores and organizes photographic records; it does not move physical goods, provide freight services, or guarantee the outcome of any claim or dispute in which its records are used.

3. Accounts and Seats

Your subscription includes the number of user seats confirmed at checkout. Each seat is a personal login for one individual; credentials must not be shared. The account administrator manages seats and may invite, suspend, or replace team members. You are responsible for all activity under your account's logins and for keeping credentials secure.

4. Fees and Billing

The Service is billed monthly in advance at the platform fee plus a per-seat fee, at the prices displayed at signup (currently $500/month plus $10/month per user seat, in US dollars).
Payment is processed by Stripe on the payment method you provide. You authorize recurring monthly charges until cancellation.
Prices may change with at least 30 days' notice; continued use after the effective date constitutes acceptance.
Fees are exclusive of any applicable taxes, which are your responsibility.

5. Promotional Offers

If we make any promotional offer, discount, or free period available to you, its duration and terms are as stated at the time of the offer, and these Terms otherwise apply in full.

6. Cancellation and Termination

You may cancel at any time via the billing portal in the application or by emailing support. Cancellation takes effect at the end of the current billing period; no further renewals will be charged. Except where required by law, fees already paid are non-refundable.
After cancellation, or the end of any promotional free period, your stored photos remain available for reactivation for at least 90 days. After that period we may disable logins and, after giving at least 30 days' notice by email to the account administrator, delete stored content.
We may suspend or terminate the Service for material breach of these Terms, non-payment, or unlawful use. Where practicable we will give notice and an opportunity to cure.

7. Customer Content

You retain all rights to the photos and data your team captures ("Customer Content"). You grant us a limited license to host, process, display, and transmit Customer Content solely to operate and support the Service.
You are responsible for having the right to photograph and store what your team captures, and for the accuracy of references and metadata your team enters.
On written request following account closure, we will delete Customer Content within a commercially reasonable period, except copies retained in routine backups or as required by law.
We use commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Content against unauthorized access, loss, or disclosure.

8. Acceptable Use

You must not use the Service to store unlawful content; attempt to access other customers' data; probe, disrupt, or overload the Service; resell it without our written agreement; or reverse engineer it except where the law permits.

9. Availability and Support

We aim for high availability but the Service is provided without a guaranteed uptime level. Planned maintenance and factors outside our control (including cloud-provider outages) may interrupt availability. Support is provided by email at support@docksnap.io.

10. Privacy

Our handling of personal data is described in the Privacy Policy. Photos may incidentally capture individuals (for example dock staff or drivers); you are responsible for any notices or consents required at your facility.

11. Intellectual Property

The Service, its software, design, and documentation are and remain the property of Flag Eagle LLC and its licensors. These Terms grant no rights except the limited right to use the Service while your subscription is active.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT PHOTO RECORDS WILL BE ACCEPTED AS EVIDENCE BY ANY CARRIER, INSURER, COURT, OR OTHER PARTY.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA; AND (B) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE FEES PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.

14. Indemnification

You will indemnify and hold us harmless from third-party claims arising out of Customer Content, your use of the Service in violation of these Terms, or your violation of law, except to the extent caused by our breach of these Terms.

15. Changes to the Service or Terms

We may improve or modify the Service at any time. We may update these Terms from time to time. Non-material updates take effect when posted on this page; for material changes we will give at least 30 days' notice by email or in-app before they take effect. Your continued use of the Service after a change takes effect constitutes acceptance. (Price changes are handled separately under Section 4.)

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Nevada, USA, without regard to conflict-of-laws rules. The state and federal courts located in Clark County, Nevada have exclusive jurisdiction, and each party consents to their venue.

17. General

If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. These Terms plus the Privacy Policy are the entire agreement regarding the Service. Sections 6, 7, and 11 through 17 survive any cancellation or termination to the extent needed to give them effect.

18. Contact

Questions about these Terms: support@docksnap.io, or by post to Flag Eagle LLC, 732 S 6th St Ste N, Las Vegas, NV 89101, USA.